Terms of Service
Last updated: August 11, 2026
These Terms of Service govern services provided by EverRestore Solutions LLC ("EverRestore," "we," "us"), a Florida limited liability company located at 980 Sunshine Lane, Suite P, Altamonte Springs, FL 32714, to customers ("you," "Customer").
1. Services
EverRestore provides emergency water damage mitigation, structural drying, and biohazard cleanup services. Our services are limited to mitigation and remediation and do not include repairs, reconstruction, or restoration of finishes unless separately agreed in writing.
2. Estimates
Estimates are provided in writing and itemized by service. Estimates are valid for 30 days from the date issued. An estimate is based on conditions observable at the time of assessment. Where concealed conditions are discovered during work — hidden moisture, undisclosed contamination, additional affected area — we will notify you and provide a revised estimate for your approval before performing additional work.
3. Authorization
Work begins only upon your written approval of an estimate. By approving an estimate, you represent that you are the property owner or are authorized to approve work on the owner's behalf, and you authorize EverRestore and its personnel to access the property to perform the described services.
4. Payment
Unless otherwise agreed in writing, payment is due as follows: 50% upon contract signing, 25% on the second day of work, and the remaining balance upon completion. Commercial accounts may be established on alternative terms in writing.
Accepted methods are credit card, debit card and ACH bank transfer, processed through Stripe. Amounts unpaid past their due date may accrue interest at 1.5% per month or the maximum permitted by Florida law, whichever is less.
Insurance. EverRestore is a self-pay contractor. You are responsible for payment in accordance with these terms regardless of whether your insurance claim is approved, denied, or delayed. We will provide documentation to support your claim.
5. Cancellation
See our Refund & Cancellation Policy.
6. Customer responsibilities
You agree to provide safe and reasonable access to the property, disclose any known hazards including asbestos, lead or prior contamination, secure valuables and pets, and refrain from interfering with placed equipment. Equipment must remain operating continuously as instructed; interrupting the drying process may extend the project, increase cost, or compromise results, and EverRestore is not responsible for outcomes arising from such interruption.
7. Limitations
Restoration outcomes depend on factors including how long materials were wet before our arrival, construction methods, and pre-existing conditions. EverRestore does not guarantee that all materials can be saved or that all staining, odor or damage can be eliminated. We will advise you where materials are unsalvageable.
We are not responsible for pre-existing damage, or for damage arising from conditions not disclosed to us.
8. Limitation of liability
To the maximum extent permitted by Florida law, EverRestore's total liability arising from the services shall not exceed the total amount paid by you for those services. EverRestore is not liable for indirect, incidental, consequential or punitive damages, including loss of use, loss of income, or business interruption.
9. Dispute resolution
These Terms are governed by the laws of the State of Florida. Any dispute shall be brought in the state or federal courts located in Seminole County, Florida. The parties agree to attempt good-faith resolution, including mediation, before initiating litigation.
10. Changes
We may update these Terms. The version in effect at the time your estimate is approved governs that project.
Contact
EverRestore Solutions LLC
980 Sunshine Lane, Suite P, Altamonte Springs, FL 32714
(405) 492-4177 · info@everrestoresolutionsllc.com